One of my students recently asked how to configure his system for occasional access to view Event Viewer on a remote system. While you can take the time to enable and configure either Remote Desktop or an Event Collection Subscription both of these options can be complex and require pre-planning and configuration on both systems. … Continue reading Using Microsoft Management Console to Access Remote Devices
Tag Archives: remote assistance
Using RunAs to customize shortcuts in Windows 7 Remote Assistance
In a previous blog How to offer Remote Assistance under Windows 7. I have received a few questions such as “I have created a desktop shortcut for remote assistance but, I have to hold the shift key down and select run as different user every time I start it as I have different credentials to … Continue reading Using RunAs to customize shortcuts in Windows 7 Remote Assistance
How to offer Remote Assistance under Windows 7
From my prior blog article; Enabling Windows 7 Remote Desktop and Remote Assistance, one needs to have remote assistance properly configured in order to offer or respond to a Remote Assistance request. Remote Assistance was designed more for a standard user to request assistance than for an expert to offer assistance, though both approaches are … Continue reading How to offer Remote Assistance under Windows 7
Enabling Windows 7 Remote Desktop and Remote Assistance
Windows 7 offers greater remote management and assistance options than any prior Microsoft O.S. Layered security regularly prevents help desk experts from easily accepting or offering assistance requests. Technical support sites tend to cloud the issue by offering solutions to singular problems as reported, often missing the big picture. Let’s try to rectify the issue, … Continue reading Enabling Windows 7 Remote Desktop and Remote Assistance