How to configure gateway redundancy with HSRP in IOS

So you are moving from a small network to a medium network. Now it matters if the path from your clients to your default gateway is down. Or even more crucial, it matters if your clients’ default gateway can get … Continue Reading

Capture a Windows Image with ImageX – Simplified

A recent email from a former student asked, “ Is it possible to have you show me how to capture an image using Imagex?” My first thought was ‘Happy to aim you in the proper direction’. This is easy – … Continue Reading

Do Not Rely on PDF Document Security

The scenario is simple enough. You need to share some information, a document, with a friend or coworker. You want them to read the document, but not alter or print it. You don’t want them to copy the text or … Continue Reading

Schedule SFC scan NOW!

With the recent (May 2014) occurrence of a significant Windows Internet Explorer bug, we are reminded of the potential for Windows OS intrusion and damage. No matter how proactive we become, cyber criminals will continue to pursue efforts to intrude, … Continue Reading

How to configure your Cisco 3560 MLS to use EIGRP for IPv6

Do you have a 3560 switch and you want to run EIGRP for IPv6? Have you typed ipv6 router ? and you don’t even see eigrp as one of the options? I did some research on Cisco’s feature navigator in … Continue Reading

Using WHOAMI.exe to troubleshoot NTFS Permissions

Using WHOAMI.exe to troubleshoot NTFS Permissions See our class schedule for complete Windows 7, Windows 8 and Server 2012 Training. Classes are held in Phoenix, AZ and can be attended online from anywhere in the world with RemoteLive™. Instructor: Rick … Continue Reading

How to Force System Center Configuration Manager Client Updates

When working with System Center Configuration Manager 2007, 2012, or 2012 R2, you probably make changes to client configuration settings. Some of the changes don’t need to reach your managed clients very quickly, while others could be considered more important. … Continue Reading

Extended ACLs on Cisco devices

If you have read my two most recent blog posts, you have seen an introduction (ACLs on Cisco devices-introduction) to standard ip access-lists – their syntax and one possible use (Understanding Wildcard Masks). I promised that I would delve more … Continue Reading

Earned Value Management (EVM) for SharePoint – Part Two

“Are there any Earned Value Management tools for  SharePoint?” Part two of my blog is in response to this frequent student question. If the terminology and equations associated with Earned Value Management (EVM), its value and application are unfamiliar to … Continue Reading

Are Browser Toolbars Really Malware?

Browser toolbars are really common. You may even have one installed in your browser right now as you read this article. Whether you use Chrome, Firefox, Internet Explorer, Opera, Safari, or a less common browser, software companies make toolbars that … Continue Reading

This Week at Interface | June 23, 2014

In this episode of This Week at Interface, Ralph and Lynn test drive Remote Live and talk about other highlights, featuring the courses: COBIT205: COBIT 5 Foundation and Implementation IT Governance Training with Mark Thomas 10777: Implementing a Data Warehouse … Continue Reading

Earned Value Management (EVM) for SharePoint – Part One

  While teaching our Project Management Professional Certification (PMPC) course last week, this question was presented once again. “Are there any Earned Value Management tools for SharePoint?” My answer is always “yes”, although I could not answer more thoroughly. This … Continue Reading

Windows Troubleshooting – Why Is Windows Ignoring DNS?

I’ve published a number of articles on following a simple and straightforward troubleshooting methodology. I advocate a simple and focused approach shown in Figure 1. You can see that symptom identification is the first step, followed by root cause analysis … Continue Reading

This Week at Interface | June 16, 2014

Ralph is back this week with Lynn and some of the Remote Live classes covered this week include: 20341: Core Solutions of Microsoft Exchange Server 2013 with Jason Helmick DJPS710: Don Jones’ Exclusive Accelerated PowerShell Masterclass for Administrators with Don … Continue Reading

Cisco Live 2014 covered (the Internet of) everything!

I just got back from Cisco Live 2014 in San Francisco. What a blast! If you are a networking professional or even a networking professional wannabe, find a way to get to Cisco Live! This is my third time attending … Continue Reading

The Internet Explorer patch – Setting the record straight

News, background, and alternatives regarding the recent Internet Explorer “Day Zero” attack are spread across the Internet.  Confusion continues, so we decided to help set the record straight for our customer/readers. Step one, be careful what you read and interpret, … Continue Reading

This Week at Interface | June 09, 2014

Ralph is out AGAIN this week so Lynn is joined in the studio today by Mark Jacob, Cisco instructor here at Interface. Some of the Remote Live classes covered this week: ITIL200: ITIL® Foundation Certification Course with Mark Thomas For … Continue Reading

Understanding Cisco’s EIGRP Stub Router Feature

If you are keeping up with Cisco’s announcements regarding EIGRP, you are aware that Cisco has released their proprietary routing protocol into the open.  However, one of the pieces they are keeping close to the vest is the stub feature.  … Continue Reading

SharePoint 2010 Libraries Part 3 – Versioning

This post is from our online video training library. Video transcript: SharePoint 2010 Libraries Part 3 – Versioning Instructor: Spike Xavier In part 1 – we looked at how to create List and Libraries. In part 2 – we learned … Continue Reading

SharePoint 2010 Libraries Part 2 – Check In / Check Out

This post is from our SharePoint online video training library. Video transcript: SharePoint 2010 Libraries Part 2 – Check In / Check Out Instructor: Spike Xavier In part 1, we looked at how to create List and Libraries. In this … Continue Reading