New Videos this week from Interface | July 2, 2013

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ITIL
ITIL 2011 Foundations

Instructors: Mark Thomas
Video Style: Classroom

 

ITIL Foundations Videos Just Added…

InterfaceTT

Key ITSM Roles

Mark Thomas

04:00

InterfaceTT

Governance

Mark Thomas

02:27

InterfaceTT

Other Quality Frameworks, ISO / IEC 20000 and PDCA Model

Mark Thomas

14:05

InterfaceTT

Service Management as a Practice Summary

Mark Thomas

03:33

InterfaceTT

Processes

Mark Thomas

07:14

InterfaceTT

Processes, Tools and Automation

Mark Thomas

05:22

InterfaceTT

Functions

Mark Thomas

03:44

InterfaceTT

Specific Roles

Mark Thomas

08:21

InterfaceTT

RACI Model

Mark Thomas

02:34

InterfaceTT

Risk Management

Mark Thomas

04:16

InterfaceTT

Business Case

Mark Thomas

02:22

InterfaceTT

Communication

Mark Thomas

03:21

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